Whether it's a question, a concern, a safety issue, or a press enquiry — reach out. Every message is read by a real person.
App issues, account problems, billing questions, or anything else. We respond to all support queries within 24 hours on business days.
support@crossyl.app Response: 24 hrsData access, correction, deletion requests, or any questions about how we handle your personal information. We respond within 30 days as required by the DPDPA.
privacy@crossyl.app Response: 30 daysTo report harassment, threats, dangerous behaviour, or any urgent safety concern. Urgent cases are escalated immediately. You can also report directly in the app via the three-dot menu on any profile.
safety@crossyl.app Urgent: 2 hrs · General: 24 hrsLaw enforcement requests, court orders, legal notices, intellectual property claims, or regulatory enquiries. Please include your case reference and jurisdiction.
legal@crossyl.app Response: 5 business daysJournalists, bloggers, podcasters, and media enquiries. We're happy to share our story. Interview requests, fact-checks, and comment requests are all welcome.
press@crossyl.app Response: 48 hrsBrand collaborations, technology partnerships, investor enquiries, or business development. We're building something big and love talking to people who want in.
hello@crossyl.app Response: 3 business daysCrossyl Technologies Pvt. Ltd.
Bengaluru, Karnataka — 560001
India
CIN: U72900KA2025PTC000000
For legal notices, please send a copy by email to legal@crossyl.app and by registered post to the address above. Notices sent only by post may experience delays.
In accordance with the Digital Personal Data Protection Act, 2023, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our designated Grievance Officer is: