Getting Started
What is Crossyl?
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Crossyl is an intent-based dating app. Instead of endlessly swiping on profiles, you share what you actually want to do today — coffee, a walk, a movie — and we match you with real, verified people who have the same plan. No algorithms guessing. Just shared intent.
How is Crossyl different from other dating apps?
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Most apps match you on photos and vibes and leave you in an endless chat loop that never leads anywhere. Crossyl matches you on shared intent — what you want to do, when, and where. Every match has an actual reason to meet. No ghosting spiral, no swiping fatigue. Just a plan and a spark.
Who is Crossyl for?
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Crossyl is for adults (18+) in India who are tired of apps that never lead to real meetings. Whether you're looking for a relationship, a casual connection, or just someone to do something fun with today — if you're intentional about it, Crossyl is built for you.
Account & Verification
How does KYC verification work?
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Every user verifies their identity with a government-issued ID (Aadhaar, PAN, or Passport) before accessing the app. Your ID details are encrypted with AES-256 and are never visible to other users or shared with third parties except our licensed KYC partner. Only a "Verified ✓" badge appears on your profile.
Is Crossyl free to use?
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Crossyl's core features are free. We offer a Crossyl Premium tier with enhanced discovery, unlimited daily plans, priority matching, and read receipts. Pricing will be announced at launch. We will never charge you hidden fees or surprise you with paywalls mid-use.
Can I use Crossyl without verifying my identity?
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No. KYC verification is mandatory for all users. This is a deliberate choice — it's the single biggest factor in making Crossyl a safe, trustworthy platform. Unverified accounts cannot post plans or match with anyone.
Privacy & Data
Who can see my profile?
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Only users whose plans overlap with yours for the day can see your profile. Your full name, phone number, and ID details are never visible to other users. You decide what you share in your bio and when. You can update your visibility settings at any time.
Is my data sold to third parties?
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Never. Crossyl does not sell, rent, or trade your personal data to advertisers or any third party. Our business model is subscriptions — not your data. Full details are in our Privacy Policy.
How do I delete my account and data?
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You can delete your account at any time from Settings → Account → Delete Account. All personal data is permanently removed within 30 days of deletion, except KYC records which are retained for 5 years as required by law.
Safety & Reporting
How do I report or block someone?
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Tap any profile or message → tap the three-dot menu → Report or Block. Blocked users are immediately prevented from seeing your profile, plans, or contacting you in any way. Our moderation team reviews all reports within 24 hours, and urgent safety reports within 2 hours.
What happens if someone harasses me?
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Report immediately via the in-app report button or email safety@crossyl.app. We take harassment seriously — it results in a permanent ban with no appeals. For serious threats, we will cooperate fully with law enforcement. Your safety is non-negotiable.
Launch & Availability
When is Crossyl launching?
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We're currently in closed beta in select Indian cities. A wider public rollout is planned for 2025. Follow us or reach out at hello@crossyl.app to join the waitlist and be first in.
Which cities will Crossyl launch in first?
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We're starting with Bengaluru, Mumbai, Delhi, Hyderabad, and Pune. More cities will be added quickly based on waitlist demand. If your city isn't listed, join the waitlist and let us know — we're tracking demand carefully.